ShopComms — Shop-Floor Communication That Actually Sticks
Stop losing critical info between shifts. ShopComms replaces the whiteboard, the group text, and the “did anyone tell 2nd shift?” problem with one system your whole floor actually uses — from any phone, tablet, or shop computer. Nothing to install.
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🔄 Shift Handoff Notes
- Post what the next shift needs to know — searchable forever, never erased like a whiteboard
- Auto-tagged with your name, your shift, and the time — even posted after hours or during overtime
- Machine-by-machine notes: pick a machine, jot its note, add the next — one clean handoff covering the whole floor
- Fully configurable shifts (days, times, overnight, weekend crews) that match how your shop actually runs
🎫 Issue Tickets
- Log a problem in seconds; it stays open until someone resolves it — with a timestamped record of who fixed it and when
- Full history per machine: every ticket, comment, and photo in one place
- Call out a machine or a teammate by name right in the text — “Caleb: add coolant to VF-2” — and their name is highlighted for them to spot
▶️ Live “What's Running” Board
- One screen shows the program on every machine right now — updated in five seconds as jobs change through the day
- Not a handoff, not a ticket: just current state, checkable from anywhere on the floor
- Every change is kept automatically — each machine builds a complete who-ran-what program history
🔧 Tool & Offset Log
- The clipboard 'Work & Tool Offsets Record', digitized: broke / changed / rotated, tool #, work offset, axis, before/after adjustment, part count
- Date, time, name, shift, and the running program are stamped automatically — no initials to decipher, photos of the damage optional
- Filter by machine instead of flipping pages, and patterns jump out: 'T12 has snapped three times, all on the same job'
- Coolant log on every machine: each top-off and concentration reading gets a time-stamped entry, building a running history
📅 Scheduling (add-on)
- Recurring checks per machine — coolant concentration, way lube, filter swaps — each on its own clock
- One board, overdue first: the clock resets when someone marks a check done, and every completion is logged with name, date, and note
- Available as a plan add-on, so you only pay for it if your shop runs on scheduled maintenance
⛔ Lockout/Tagout (add-on)
- Lock out a machine with a note and a hidden unlock code — the whole app flags it in red, from the lists to the live board
- Reading the code requires acknowledging the note and signing responsibility — name and time go on permanent record, enforced by the database itself
- Every lockout, signature, and release is kept forever — a safety ledger nobody can edit
🔳 QR Codes (add-on)
- Print a QR label for every machine and robot — scan it with the built-in reader or any phone camera and land on that machine's page
- Codes are plain links to your own domain: no per-scan fees, no expiring codes, and a login is still required to see anything
📖 Machine Instructions (add-on)
- Per-machine how-tos with step photos — pallet loading, warm-up procedure, the stuff that lives in one guy's head
- Managers write them once; every operator finds them on the machine's page, or by scanning its QR label
🎥 Training Videos (add-on)
- Film it once, teach it forever: short clips attached to machine instructions, shot straight from a phone
- Hosted on enterprise video infrastructure with automatic quality-adjustment for shop Wi-Fi — and playable only by your logged-in crew
- A generous minutes allowance is included; the platform can raise it any time as your library grows
📷 Photos with Markup
- Snap photos right in the note or ticket, draw boxes on the exact spot, and add a note to each box — before you even submit
- Notes on photos can only be edited by the person who wrote them — accountability built in
- Every upload is auto-compressed — phone photos shrink up to 10× with no visible loss, so storage lasts for years
📝 Drafts That Follow You
- Start a note on the shop computer, save it, open it on your phone to add the photo, post from either
🤖 AI That Reads Your Machines
- Adding a machine? Photograph its serial plate and hit one button — make, model, serial, and year fill themselves in. No manual typing
- The plate photo is saved on the machine automatically, and the AI reader works on existing machines too (tested on real shop-floor plates)
- Photograph an alarm screen — AI reads the code and checks it against your shop's alarm history
🧠 An Alarm Library That Remembers
- Every alarm code your shop has ever seen, with what fixed it last time — institutional memory that doesn't retire when your best guy does
📣 Notifications That Hit the Right People
- Send any note or ticket to whole shifts, groups (Maintenance, QC, leads), or individual people — any combination, one click
- Email plus an in-app feed; floor operators without company email get accounts and notifications too
- No opt-out on targeted sends: if you were tagged, you got it (company-wide announcements are the one thing people can mute)
✅ Read Receipts — Proof They Saw It
- Every notification email has a one-click 'Mark as read' button — no sign-in needed from a phone
- Posters see exactly who has and hasn't read their note or ticket, by name, with timestamps
- 'I never saw it' stops being an excuse
🏭 Machines & Robots
- Full machine registry with spec sheets, reference photos, and picture thumbnails right in the list — see the machine before you click it
- Assign a robot to a machine; when it moves, its issue history follows it — and stays on the machine too, with a permanent who-ran-what history
- Bulk tools built for real shops: select all, assign twenty machines to an area or building in one click
🏢 Buildings & Floor Maps
- Multiple buildings? Add each one and assign every machine and robot to where it physically lives
- Upload each building's floor plan and draw labeled boxes right on it — mark where every machine sits
- Each building's page lists everything inside it, one click from the machine lists
🔒 Areas — Who Sees What
- Split the shop into zones (Machining, Assembly, Shipping, QC); people only see the areas they work in
- A company-wide Announcements space everyone sees
🛡️ Built Like It Matters
- Roles: Super Admin, Admin, Manager, Operator — operators can never delete anything, period
- Nothing is ever really gone: deleted items go to a review bin where only a Super Admin can inspect, restore, or permanently remove them
- Full audit log of every action; security enforced in the database itself, not just the app
- Your company name, your colors, your logo — your own web address (yourshop.shopcomms.com)
📖 Nobody Needs a Training Day
- The home screen is a grid of big, obvious buttons — one tap to any section, sized for gloved thumbs on a phone
- Built-in help with step-by-step walkthroughs of every screen, plus an FAQ written for the floor
- Little ⓘ bubbles right where questions come up — tap for a plain-language answer
Set up in an afternoon. Runs on anything with a browser.
Questions? Get in touch above — or if your company already uses ShopComms, sign in at yourcompany.shopcomms.com